If you or we cancel your policy and your buildings are subject to a mortgage you must ensure you arrange cover for your buildings to meet the requirements of your mortgage lender.
Your policy is an annual contract of insurance, unless you have an extended contract.
If you cancel within 14 days of the start of your policy and you have not made a claim during that period, we will give you a full premium refund less any charge that we may make to cover our administration costs.
You have no right to cancel after 14 days of the start of your policy unless:
If any change is made to your buildings or contents which increases the risk under your policy, we may cancel your policy by giving you at least 14 days notice in writing at your last known address. If this happens we will refund any premium you have paid for the rest of the insurance period.
We may also cancel your policy at the earliest opportunity if you breach any terms of your policy. If this happens we will refund your premium, unless there is evidence of fraud – see the fraud point within this section.
You can transfer your interest in this policy to someone else as long as you get our written permission first.
Certain words on this page have a special meaning and appear in bold type. These special meanings are explained on the Words We Use page.